Frequently Asked Questions (FAQ)
Can I Get Free Shipping?
Yes, some of our products will lapel as a Free Shipping with no minimum purchase amount, And you receive free shipping also if your order includes at least $49 of eligible items. (For United States Only).
We also offer free shipping for international on some of our products you will find this products lapel as Free Shipping For International Orders.
Do you Provide Tracking Number My Orders?
Yes, We send a tracking number for your order after we ship it on your e-mail.
When I Will Get My Order?
We take about 2-3 business days to create apparel products (t-shirts etc.) and 1-3 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that.
I Don’t Receive My Order?
If you don’t receive your package after 10 – 12 business days for US orders and 20 – 25 business days for International Orders, Send to us your order number and we will check this for you, If the package lost we will send another package for you for Free.
Site Security & Payments Security (F.A.Q)
Is your website safe to Shopping from It?
Yes, Pick n Buy IT is 100% safe for shopping from it we use SSL wildcard certificate, this SSL use 256-bit Encryption so your data and information secure and no one can see it, also we use PayPal for payments process to sure that no one can see your credit card information.
What will you do with my personal information?
What will you do with my financial information?
What is the country of origin for your products?
All products made in USA & EU.
What is the quality of your products?
We in Pick n Buy IT the most important thing for us the quality of our products, we promise you will get the best quality in the market.
How can I order a gift for someone?
You can mark your order as a gift when your checkout by sending us a note telling us this is a gift and we will not show the price and you can also send a message with the order to this person.
Refund & Return (F.A.Q)
Can I Refund My Money If I Don’t Like My Item?
You can get a refund if anything wrong with your products or if anything different from the details of the product.
How Can I Return My Item If Something Wrong?
First, you want to contact us within 14 Days and tell us about your problem, and we will tell you what you can do to return your item.
Can I Cancel My Order?
Yes, you can cancel your order but this must be within 1 day after you place your order.
I don’t receive my refund?
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]